Technical Support Engineer
About us
Dellent Consulting is a Portuguese consulting, technology services and outsourcing company, focused mainly on IT and Telecommunication services. We currently have a team of highly qualified professionals, with a wide range of know-how on the IT field, which allows to take on tech challenges and succeed.
Dellent Consulting is a Portuguese consulting, technology services and outsourcing company, focused mainly on IT and Telecommunication services. We currently have a team of highly qualified professionals, with a wide range of know-how on the IT field, which allows to take on tech challenges and succeed.
We are looking for an experienced Technical Support Engineer for a long term role in a project in Lisbon.
Main responsibilities:
- Incident management;
- Problem/Change management;
- Complex incident and Resolution;
- Deployment support;
- Monitoring activities as required to ensure the production environment is operating as expected;
- Bug Fixing.
- Problem/Change management;
- Complex incident and Resolution;
- Deployment support;
- Monitoring activities as required to ensure the production environment is operating as expected;
- Bug Fixing.
Qualifications:
- University level in a computer science or technology program (or equivalent);
- 2+ years of experience in both technology and customer-facing roles (e.g. Technical Support, Consultant, etc.);
- Good skills at one programming language are mandatory (.NET, Java, JavaScript , HTML/CSS 2);
- Knowledge of Infrastructure assets relevant for an architecture supporting a Web App.;
- Knowledge of Databases from both the administration and development point of views is a plus;
- Team-oriented, with the ability to work independently;
- Strong organizational skills;
- Must work well under pressure to meet the demands of our customers;
- Availability for shifts and compensation hours;
- English fluency.
- University level in a computer science or technology program (or equivalent);
- 2+ years of experience in both technology and customer-facing roles (e.g. Technical Support, Consultant, etc.);
- Good skills at one programming language are mandatory (.NET, Java, JavaScript , HTML/CSS 2);
- Knowledge of Infrastructure assets relevant for an architecture supporting a Web App.;
- Knowledge of Databases from both the administration and development point of views is a plus;
- Team-oriented, with the ability to work independently;
- Strong organizational skills;
- Must work well under pressure to meet the demands of our customers;
- Availability for shifts and compensation hours;
- English fluency.
If you are available to be relocated abroad, and you think that you are what we are looking for, apply here or send us your CV by email jobs@dellentconsulting.com.