Engineering Specialist Associate Verizon (M/F)

We're looking for an Engineering Specialist Associate with necessary technical background in the network environment, to be part of a technical RUN team.

- Providing 2nd line support for PDSM incidents (automated alerts, self-service, phone, email, chat)
- Implement standard PDSM request  
- Remotely assist with replacing a broken switch with a new one, fetch and load configuration backup and connect
- Assess LAN needs based on Business requirements (e.g. new facility)
- Manages LAN switch Software Upgrade when required, including test plan
- Replace a broken AP with a new one, incl required basic config and geofencing
- Assess WLAN needs based on Business requirements (e.g. new facility), including Wi-Fi technical constraints
- Troubleshooting Wifi connectivity issues
- Create and manage new DHCP ranges. Select and document new deployed IP ranges and static IP addresses. Troubleshoot DHCP issues.

The ideal candidate for this job will have key skills and strong experience in some or all the following areas:

- Bachelor in IT
- CISCO ICND certification 
- CISCO CCNA R&S certification
- Fluent English both written and verbal
- Team player with a can-do attitude
- Ability to work in 24/7 regime
- Flexible
- Customer focused with excellent communication skills.
- Attention to detail and able to work to tight deadlines
- Task orientated with good time management
- Good analytical and problem-solving skills
- Able to make independent decisions based on expertise.

We offer:

- A wide array of formal training and on the job learning opportunities;
- The possibility to work in one of the most admired companies and trusted brands year after year.