Platform Support Engineer

 

Fox IT is a Portuguese IT Consulting Company, born in 2018 with a huge desire to make a positive difference in the IT Industry. Seeing the consultants as our biggest assets, our Mission is to promote fair trade between us, our consultants, and our clients.

 

We are looking for a Platform Support Engineer to join our team in Lisbon:

 

Responsibilities:

 

•     Experience working with enterprise web application production (Apache and Tomcat) environments

•     ITIL knowledge, certification is considered a bonus

•     Working via a ticketing system (ServiceNow)

•     Professional proficiency in English

•     Familiarity with web based solutions (applications)

•     Working experience on Linux console and editors

•     Knowledge of security aspects on systems

•     Familiarity with HA solutions 

•     Troubleshooting and problem solving skills

 

•     Relevant tools experience:

·        ServiceNow (Case & Incident)

·        Wiki (Knowledge Management)

·        Service Provider Cockpit (SPC)

·        Dynatrace (Monitoring)

·        Splunk (Logs analysis)

·        Catchpoint (Monitoring)

·        Kibana (Monitoring)

 

 

Take the Leap, Join Us!