Junior Product Specialist Cisco (W/M)

Job Purpose:   

Responsibilities:

• Development and regular maintenance of Tech Data intranet site to ensure an effective first port of call for the Sales Floor
• Develop a level of product knowledge to assist in first line queries that cannot be solved via the Sales Floor use of the intranet
• Ability to prioritise and resolve internal customer issues
• Prepare callout day offer sheets and administer compass campaigns
• Support the Sales Floor with the vendor bid process
• Recognition and appropriate escalation of potential problems
• To support the category and business development team with day to day operational activities

Knowledge Skills and Experience

• Highly numerate
• Time management and prioritising skills
• Good communication skills
• Working knowledge of Microsoft Word and Outlook.
• Interpersonal Skills
• High attention to detail and accuracy
• IT industry knowledge – Channel, Vendors, Programmes and Competition would be an advantage
• Experience of SAP R3 and Business Warehouse would be an advantage

• Competitive salary package, career plan & performance bonus.
• Health insurance.
• Life Insurance
• Opportunity to work in a dynamic and good environment.

• Within Tech Data diversity is one of our fundamental shared values. We are a multi-cultural environment and we pride ourselves on being a welcoming place of work where we celebrate inclusion and champion people from a multitude of backgrounds.