Technical Pre-sales Azure (W/M)

Job Purpose:   

Responsibilities:

• Ability to work with sales team to support the design and configuration of vendor solutions (e.g. define a Bill of Materials for use by sales team) to meet customer requirements
• Provision of an outstanding quality of service and meet predefined customer service level agreements (SLAs)
• Use internal and vendor tools to generate accurate bill of materials on a timely basis to serve resellers and their customers and other Tech Data sales teams
• Ownership of assigned Request Manager resolver group
• Respond quickly to queries or customer care issues
• Communicate product and technology information to educate internal and external audiences
• Deal with product/solution enquiries from internal/external sales, vendors and resellers
• Understanding and application of vendor promotions
• Maintain peer-level technical contacts in assigned vendor
• Work towards the required level of technical knowledge in product or technology group and the achievement of any vendor related accreditation
• Assist the Business Solution Centre (BSC) to support sales activity and improve partner utilization rates
• Opportunity to deliver basic post-sales implementation services
• Develop Product knowledge to a competent technical level in line with vendor/business expectations

Knowledge Skills and Experience

• Effective oral and written communication skills.
• Strong attention to detail, priority management and planning skills.
• IT industry knowledge – Channel, Vendors, Competition and End User is desirable but not mandatory depending on seniority of role.
• Existing knowledge of product and technology portfolio is desirable but not mandatory depending on seniority of role.

• Competitive salary package, career plan & performance bonus.
• Health insurance.
• Life insurance
• Opportunity to work in a dynamic and good environment

• Within Tech Data diversity is one of our fundamental shared values. We are a multi-cultural environment and we pride ourselves on being a welcoming place of work where we celebrate inclusion and champion people from a multitude of backgrounds.