System Owner of the Middleware stack

Fox IT is a Portuguese consulting company that is, for the 3rd consecutive year, in the TOP of the 5% best SMEs in Portugal. Our Mission is to bring a new approach to the IT market, promoting a fairer exchange between us, our consultants and our customers.
We are looking for a System Owner of the Middleware stack to join our team
As a System Owner of the Middleware stack, you are responsible to keep the middleware system operational. The system includes: Talend Cloud platform and GLPG Integration Platform (MFT), both hosted on AWS. 

  • Maintaining (security) best-practices:
    • Outcome of CMA
    • Security hub
    • IAM recurrent process
    • Updates to software
  • Maintining SLA's
    • DRP execution 
  • Follow up on cost/usage/licenses of systems
  • Follow up on alerts and issues
    • Root-cause analysis
    • Communication to stakeholders
  • Create/follow-up on supplier tickets (AWS/Talend)
  • Creating/planning of change requests from stakeholders (through snow form or meetings)
  • Creating/planning of change requests for system enhancements
  • Stand-up with platform developer(s)
    • Planning
    • Estimates
    • Challenge technical solutions
  • General follow-up of qualification
    • Reviewing/approving of documents
    • Keep documents up-to-date
  • Provide/maintain operation documentation (KBs, User Manuals, Specific training)
What we offer:
•     Full remote 
•     26 days of vacation
•     Health insurance
•     Training
•     Opportunity to develop your career
Take the Leap!