System Integration and Workflow Specialist

Roles & Responsibilities
• Implementation and continuous improvement of ITIL processes, namely incident, problem and change management
• Provide user information ( wiki, FAQs) and related business documentation and reporting concerning the IT applications ( workflow management)
• Technical interventions and correction of issues in the DB tables using sql language
• Discussion in Jira with the business unit, the developers and the analysts in order to find the most fitting solutions case by case

Technologies and methodologies:
MS-Office, Knowledge base, wiki, FAQs, release notes, use cases, server logs, SoapUI, sql, Jira, ITIL, Compass (workflow management), SyGMa (grant management), PPGMS (portal for external users), Eris (handling of documents), Secunda (tools for access rights).

What can you expect from us?
Mind-blowing workplace culture. You will be integrated in a professional, dynamic and collaborative team.
 100% Remote opportunities
We want you to have the flexibility to work where you feel most comfortable and productive.
International Career
You can expect professional growth and to be connect with the world.
We are represented in 2 European countries: Portugal and Belgium.
And with projects in many other countries: Netherlands, Luxembourg, Singapore and in the United States of America (and a lot more is coming…)

Extra Benefits & Perks
If you wish to work with us and you are outside European Union (good news…) we are a Tech Visa Company, We will help!
As a plus, we provide Health and Life Insurance.
Bridge351 is proud to be an equal opportunity employer. We are committed to build a diverse and inclusive culture and celebrate authenticity. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability or any other legally protected characteristics.