Application Support Engineer

Main Tasks & Responsibilities:
Effectively manage and solve production incidents;
Follow-up and coordinate changes and technical operations (electrical shutdown, servers mode, etc.);
Participate in change management (applications and infrastructure), which involves collaborating with different teams such as development, sysadmin, DBA and networking;
Keep documentation up to date: document the components and operations of the applications (architecture, procedures, supervision need);
Manage backup data and ensure regular restoring tests;
Monitor applications and infrastructure in an effective way, compliant with the established SLA for all business lines;
Control load capacity for the applications;
Contribute consistently to the continuous automation and improvement of existing procedures;
Work closely with the development teams on defining the architecture of new applications, according to the infrastructure standards.

Main Technical Requirements:
Minimum 1 year of experience in similar roles;
Good knowledge on both Linux and Windows environments;
Experience with BMC/Control-M or other industrial scheduler;
Good knowledge of scripting languages (Shell, Python and/or PowerShell);
Experience with JBoss, TomCat, Apache or IIS;
Experience with databases (Oracle, Sybase, SQL Server and/or MySQL) and basic SQL knowledge;
Experience with Infrastructure backups;
Experience with monitoring tools (ideally Zabbix or Grafana);
Knowledge of LDAP, Firewall, Reverse proxy, Active Directory and Kerberos;
Basic networking knowledge.

Other Requirements:
Good level of English - minimum B2 (mandatory);
DevOps mindset;
Ability to keep up with a demanding and fast-paced environment;
Willingness to learn and evolve;
Good communication skills;
Ability to work in a team.

What can you expect from us?
Mind-blowing workplace culture. You will be integrated in a professional, dynamic and collaborative team.

100% Remote opportunities
We want you to have the flexibility to work where you feel most comfortable and productive.

International Career
You can expect professional growth and to be connect with the world.

We are represented in 4 European countries: Portugal, Belgium, Netherlands, Luxembourg and in the United States of America (and a lot more is coming…)

Extra Benefits & Perks
If you wish to work with us and you are outside European Union (good news…) we are a Tech Visa Company, We will help!

As a plus, we provide Health Insurance.

Bridge351 is proud to be an equal opportunity employer. We are committed to building a diverse and inclusive culture and celebrate authenticity. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability or any other legally protected characteristics.

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